Spa & Leisure FAQs

We are delighted to welcome you to the Natural Health Spa from 9am-6pm, Tuesday - Sunday . If you have booked a Spa Package you will have access to the facilities from 10am-5pm.

Book a Spa Day HERE >

Book a Spa Treatment HERE >

Spa Day guests will receive a bundle that includes a robe, towel, and slippers for use during your visit. If you're a hotel guest, we kindly ask that you use the robes and towels provided in your room. Should you wish to hire a spa bundle, this is available for £5 per person. At the end of your visit, please return robes and towels to the designated boxes by the lockers before you leave. Thank you for helping us keep these items available for everyone!

Our spa facilities are designed to be shared and inclusive, catering to spa day guests, hotel guests and members, which helps foster a vibrant and social environment. Guests can enjoy our pool, indoor sauna, and outdoor hot tub, perfect for unwinding. As a family-friendly hotel, please note there may be times when children are present in the pool area. Our changing facilities are compact and the showers are shared between genders, though a privacy screen is available for added comfort if you wish to make use of this. We hope these insights help you make the most of your visit with us.

While we occasionally have last-minute availability, we strongly recommend booking in advance, especially if you have specific preferences or plan to enjoy multiple treatments during your stay. Please feel free to let us know of any special requirements at the time of booking so we can make your experience as enjoyable as possible.

Book a Spa Day HERE >

Book a Spa Treatment HERE >

Please arrive at the spa reception at least 5 minutes before your scheduled treatment. Hotel guests are welcome to use the robes provided in their rooms when visiting the spa. For body treatments, we kindly ask that you shower and wear appropriate underwear. To maintain a comfortable environment for all guests, we also ask that wet swimwear not be worn in the spa or hotel lounges.

We recommend that you drink plenty of water after treatments. Also, to enhance effectiveness, any oils or lotions used during treatment should not be showered off for as long as possible. Please be cautious of the sun and its UV rays, as your skin will not have an SPF protection. Should you wish to swim in the pool following an oil-based treatment, please shower beforehand.

As a courtesy to other guest we ask that you provide 24 hours notice if you need to cancel or reschedule your appointment. If you cancel with less than 24 hours notice you will be subject to 50% of the treatment cost. If you give less than 12 hours notice you will be charged the full treatment cost.

At this time, we do not currently offer treatments to anyone under 16 years old.

Your privacy is very important to us, and all information is kept strictly confidential. Upon arrival at the spa reception, you'll be asked to complete a written consultation form. In the treatment room, your therapist will conduct a brief verbal consultation to discuss any relevant details and tailor the treatment to your needs. All information is securely transferred to our online system, and the paper form is then securely shredded.

Our spa reception, lounge, and treatment rooms are all accessible with level access. However, we regret that our leisure facilities are currently not wheelchair accessible due to a few steps leading down to this area. Please let us know if there’s anything we can assist you with, and we will do our utmost to help.

Find us nestled away within the Budock Vean Hotel surrounded by 65 acres of peaceful grounds. Here you will be able to relax, unwind and escape. Make sure you find time to take the walk through the grounds down to the river, where you'll find seating to enjoy the view. This is also where our kayak and boat trips depart from.

Full directions are available here